Nickel and Dimed: Why Microtransactions Are Ruining Video Games

Microtransactions are being pushed far beyond the limits.

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A screen shot of in game purchases on Call of Duty

According to the fan website SWTOR Strategies, it would take about 188 days of playing time or $2,100 in order to unlock all the content in Star Wars Battlefront 2. 

Microtransactions, a popular new business model where users can purchase virtual goods via small in-game purchases, is one of the most frustrating trends in gaming these days.

A recent lawsuit revealed that microtransactions in the popular Grand Theft Auto 5 Online have generated “at least” $500 million in revenue.  It was later revealed by Daniel Ahmad, an analyst for Niko partners, that Grand Theft Auto 5 Online made an additional $200 million in revenue in the last six months.

According to Activision earning report, 2016 was their best year ever, generating $6.61 billion. Microtransactions in games like Overwatch, Call of Duty, and the mobile phone game Candy Crush played a huge part in the $3.6 billion of revenue from in-game content, which was up 126% from 2015.

Obviously, gaming is a business and no one should criticize a business for making a reasonable profit, but microtransactions are becoming excessive and taking much of the fun out of gaming.

According to a study by the NPD Group, 28% of gamers surveyed spent money on microtransactions or downloadable content in the past three months. Close to half of the non-purchasers of microtransactions said that they are not willing to spend money on them, 48% felt the content was not worth the extra expense and 16% believe the extra content should have been included in the full game price.

So, despite the best efforts of the gaming industry, the vast majority of gamers are resisting the trend toward microtransactions. Ultimately, gaming companies are reaping short-term benefits and costing themselves long-term fans as gamers shy away from games heavy with microtransactions.

Fortunately, there are still some developers make single player focused games without the need to soak up players money off in-game purchases.  However, the trend toward microtransactions is ruining the gaming experience.

The trend began with smartphone games and has quickly accelerated into the console gaming world. It started in multiplayer games and has now infiltrated every corner of gaming.

The most recent situation is Star Wars Battlefront 2. Fans were infuriated with Electronic Arts for their liberal use of purchasable in-game itemsThese items provided a drastically different gameplay experience and an unfair advantage over players who didn’t purchase them.

Some characters like Darth Vader are not able to be purchased for money. Instead, players could purchase crystals, a different type of currency in-game than the credits, which can be used to purchase “loot crates” hoping that it would contain the item players want. The prices of the crystals range from $5 for 500 to $100 for 12,000 crystals.

Because of the unreasonable amount of play time players would have to put in to earn these items without paying, EA was practically forcing players to buy these “loot crates.” Fans responded in an overwhelmingly negative way and EA eventually caved to pressure and cut prices by 75%. Currently, characters such as Darth Vader are 15,000 credits instead of 60,000.

Call of Duty is another popular game that gets criticized for moving their business model more in the direction of microtransactions.

The retail price of  Call of Duty is $60. However, the developers also offer a season pass which costs additional $50. Moreover, they are now pushing players to purchase supply drops with prices that range from $2 for 200 to $100 for 13,000 Call of Duty Points.

According to Activision earning report, 2016 was their best year ever, generating $6.61 billion. Microtransactions in games like Overwatch, Call of Duty, and the mobile phone game Candy Crush played a huge part in the $3.6 billion of revenue from in-game content, which was up 126% from 2015.

Think carefully before making your next in-game purchase.  The money you spend could help shape the future of the video game industry for years to come.

But as more games add microtransactions, the backlash among gamers is increasing. Eventually, the trend will drive gamers away from these games and hurt the companies in the long term.

Luckily, there are several solutions to this problem or at least a reduction to the issue.

Game companies could remove loot crates from games and allow gamers to purchase specific items directly instead of gambling on loot crates. Developers would still make a microtransaction profit, but it would be less frustrating to their customers.

Also, developers could reduce the time required to unlock new content. Not everyone wants to put in hours of playing time to unlock new in-game content. If developers could make the playing time required to earn items more reasonable, then more gamers would be satisfied.

And of course, developers could just get rid of microtransactions completely and put new content into season passes. The season pass business model has been around much longer than microtransactions and is much more accepted by the average gamer.

As a gamer, think carefully before making your next in-game purchase. The money you spend could shape the future of the video game industry for years to come.